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Returns & Exchanges

Most items may be exchanged or returned for store credit within 30 days of receipt. Stationery, candles, art prints, and bath & body products are final sale. Vintage items are sold as-is and are final sale.

Please make sure that the item is in its original condition, otherwise we won't be able to provide a refund. Please contact guest service at hello@rubysoldnew.com or (415) 894-2895 for assistance.

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